Shipping and Return

Shipping：

  • There is a 24 hours processing time on all orders.
  • Shipping Transit Time: FedEx 2-3 business days, USPS 3-8 business days.
    Others: 5-12 business days
  • If the item qualifies for Free Shipping, you will see it outlined on the product page below of the item price and SKU number.
  • Shipment tracking numbers are provided when the package leaves the warehouse.
  • Shipment tracking is available from the tracking link provided or at USPS, FedEx, DHL, UPS service sites. 
  • Custom Duty Tax for international orders is not part of the free shipping. 
  • We reserve the right to change or discontinue Free Shipping at any time 
  • TCU or fairing and other products need to be pre-programmed or production time, The pre-programming process typically takes about 3 to 5 working days, while the production of the fairing requires approximately 7 to 14 working days.The specific time please refer to the email information. We appreciate your patience and understanding.

Return：

  • Customers have the right to apply for a return within 60 days after the receipt of the product.
  • We provide timely customer service to solve you product use problems and return or refund needs.
  • We can offer you the most favorable price and you will never pay more with MotorGenic!

Note:

Some parts require you to provide the VIN, OE number and original part pictures for verifying the compatibility of the it. If you do not cooperate in confirming and insist on shipping, we will not provide any after-sales service. Please be informed!

California Prop65 WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov

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